This is an agreement between "Magic Happens" (aka Yachtcleaner.com)hereafter referred to as the company and those purchasing services and or products from the company known as the customer.

Cleaning Services

Cleaning service is defined as any form of washing or detailed cleaning / polishing to a specific area requested by the customer. This involves the company using personnel, machines and cleaning products and whatever else is necessary to produce the desired result. Although every effort is made to remove all markings, stains and other stubborn marks, the company cannot guarantee all such marks can be removed. The company makes every effort to clean each specific area requested to the highest standard, however wear and tear plus age of the vessel must be considered.

Due to the nature of the environment and often customers not being on site at the completion of the the company service, the company cannot be held responsible for soiling and or degeneration of the vessel after job completion. Effects such as dirty rain, general dirt from neighboring vessels, other people boarding the vessel / other factors, IE exhaust and other airborne dirt is not the responsibility of the company with it's effects to the vessel in question.

Provisioning Service

This is the supplying to customers by the company or approved sub-contractor of goods sourced from retail outlets.

Provisioning service in conjunction with other services incurs a charge of $65.00. If no other work is being carried out then a standard charge of $100.00 is made.

If the provisioning service is part of a larger package of services carried out by the company within the same visit to the vessel, payment terms are as per normal company policy of Due On Receipt. If only provisioning is being supplied we are pleased to accept cash or check no later than upon receipt of invoice. Provisioning charge is separate and will be added to cost of goods.

Cancellation less than 48 hours before delivery will incur the full cost of goods and a service charge of $25.00

Returns - Any substitutions are made in good faith and we regret that no returns are accepted. All provisioning supplies will be in date and good condition at point of delivery. the company cannot be held responsible for subsequent deterioration or damage. the company will always endeavor to deliver at the time agreed with the Customer. Occasionally this may not be possible due to circumstances beyond our control. We will, in these circumstances, try to keep you fully informed of any delay/rescheduling.

Web Site - [www.yachtcleaner.com]

The user agrees not to copy material from this site. the company undertakes not to pass your details or any other information provided to us to any third party without your prior written permission. the company accepts no responsibility for damages of any kind regarding the use of this web site, errors on the site, viruses, third party links or failure of the site to operate. Users may not post materials on www.yachtcleaner.com that are libelous, obscene or infringing on copyright or trademarks.

Pricing

All boats will be required to have an initial inspection carried out prior to any confirmation of pricing. Any indicated pricing prior to inspection is only provided as a rough guide. Therefore the company cannot be held to a certain price if after inspection it discovers work involved reflects a differing higher or lower price structure. Magic Happens is Florida registered and insured.

Once the company has inspected the vessel, this pricing structure and proposal for work to be carried out will be valid for a period of 28 days, subject to vessel conditions and location not changing to effect the work proposed.

There is a minimum charge of $55.00 for any service carried out by the company

For the satisfaction of the local Marina where vessel is slipped, to abide by the USCG (United States Coast Guard) recommended terms & conditions and to satisfy our insurers and the company's own in-house policy, the customer hereby agrees that consenting the company to carry out work in either the form of a service or product, they have read and understood the the company terms & conditions and are giving permission to allow employee's, representatives or subcontractors of the company access to their vessel to allow the work or service to be carried out.

Payment

Payment Due Upon Receipt. Failure of the customer to pay within this period will result in further action being taken.

Checks that do not clear the bank will incur an add-on fee of $35.00

If it is evident that payment has still not been received after further request then the company will employ legal representation to recover owed monies. In these regrettable circumstances all additional costs associated with the collection of the money will be paid by the customer.

These terms are subject to U.S. And Florida Law.